Performance management is an on-going process, a two-way communication between a supervisor and an individual employee. This is a process that continues throughout the year, it can identify poor performance and can provide a route for feedback. In addition, it offers management an opportunity to set individual, team, and organisational objectives.
The course covers the following subjects:
- What systems and processes can be used to create effective teams in your organisation
- Communicating to the team business goals and objectives
- Performance management and aligning objectives with the skills and competencies of employees
- Creating a workforce that understands what needs to be achieved
- Understanding how individuals contribute to departmental and organizational goals.
- Building competencies, improving employee performance/development and driving better business
- Selecting team members for career progression
- Motivating staff with clear direction of performance and standards
- Morale and retention strategies and their impact on the organisation
- Identifying Training needs
- Preparation a performance appraisal, gathering data setting objectives, documentation and recordings
- Appeals against set objectives or performance standard
- When to hold a performance meeting
Who is the course aimed at?
Managers, supervisors and team leaders with responsibility for performance management.
How is it delivered?
The course is interactive and delivered using practical individual and group exercises and case study analysis.
Delegates are encouraged to discuss their own experiences.
What are the benefits?
Select team members for career progression. Motivate a workforce with clear direction, objectives and standards. Improved morale and effectiveness.
Delegates should be prepared to attend the course for approximately eight hours, including breaks; this can be run as a stand-alone course or as part of an on-going development program.